Our Data Promise
Last updated: 12-10-2026
KITKaro is built so that your business stays yours. Every business on KITKaro gets the same five promises, with no exceptions.
1. Your own address
Your KITKaro app opens at your own address, like yourbusiness.kitkaro.in. Connecting your own domain, like crm.yourbusiness.com, is coming soon.
2. Your own team and rights
You decide who in your team uses KITKaro and what each person can see and do. You add people, you remove them, you change their rights. We never change your team or their rights on our own.
3. Your own passwords
Your password is stored only in a locked form (a "hash") that nobody can read — not your staff, and not us. If you forget it, you reset it yourself with a one-time code on your phone or email.
4. Your own data
Your customers, messages and reports belong to you. You can download all of it at any time (Excel/CSV), and you can ask us to delete it. We never sell your data, and we use it only to run your account.
5. No one else looks in
No other business can ever see your data. Our team cannot see it either — unless you invite us.
If you need help, you can open support access from your Settings, for a time you choose (up to 72 hours). While it is open, you see a banner at the top of every screen, and you can close it with one tap. Support can only look, not change anything, and you can see a record of everything they viewed.
For our own reports we only count things (like "20 follow-ups pending"). We never look at your customers' names or numbers.
Where your data lives
On servers in India, with daily backups. Some features use trusted service providers (listed in our Privacy Policy); they handle your data only to provide that feature.
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Hamara Data ka Vaada
KITKaro aise banaya gaya hai ki aapka business aapka hi rahe. Har business ko yeh paanch vaade ek jaise milte hain, bina kisi apvaad ke.
1. Aapka apna address
Aapka KITKaro app aapke apne address pe khulta hai, jaise aapkabusiness.kitkaro.in. Chahein toh apna khud ka domain bhi jod sakte hain, jaise crm.aapkabusiness.com.
2. Aapki apni team, aapke apne rights
Aapki team mein kaun KITKaro chalayega aur kise kya dikhega, yeh aap tay karte hain. Logon ko aap jodte hain, aap hatate hain, aap unke rights badalte hain. Hum apni marzi se aapki team ya unke rights kabhi nahi badalte.
3. Aapka apna password
Aapka password ek taale wale roop mein rakha jata hai jise koi padh nahi sakta — na aapka staff, na hum. Bhool jaayein toh phone ya email pe aaye code se khud naya bana lijiye.
4. Aapka apna data
Aapke customers, messages aur reports aapke hain. Aap kabhi bhi poora data Excel/CSV mein nikaal sakte hain, aur use delete karwa sakte hain. Hum aapka data kabhi nahi bechte, aur sirf aapka account chalane ke liye use karte hain.
5. Koi aur nahi dekhta
Koi doosra business aapka data kabhi nahi dekh sakta. Hamari team bhi nahi — jab tak aap khud na bulayein.
Madad chahiye toh Settings se support access kholiye, apne chune hue samay ke liye (zyada se zyada 72 ghante). Jab tak yeh khula hai, har screen ke upar patti dikhegi, aur aap ek tap mein band kar sakte hain. Support sirf dekh sakta hai, kuch badal nahi sakta, aur unhone kya-kya dekha, uska poora record aap dekh sakte hain.
Apni reports ke liye hum sirf ginti dekhte hain (jaise "20 follow-up baaki"). Aapke customers ke naam ya number hum kabhi nahi dekhte.
Aapka data kahan rehta hai
India ke servers pe, roz ke backup ke saath. Kuch features ke liye bharosemand service providers ki madad lete hain (unki list Privacy Policy mein hai); woh aapka data sirf us feature ke liye use karte hain.